Customer Service

Customer Service

Shipping & Delivery

  • How long does shipping take?

Most orders ship within 1–2 business days. Delivery times vary by location but typically arrive within 3–7 business days.

  • Do you offer expedited shipping?

Yes, expedited options are available at checkout.

  1. Where do you ship?

We currently ship within the U.S. For international inquiries, please get in touch with us.

  • Do you offer bulk ordering for dental offices, care facilities, or retail?

Yes! We offer bulk ordering options for clinics, long-term care facilities, and other professional settings. To get started, please submit a Bulk Order Request Form, and a member of our team will follow up with the details.

Returns & Replacements

  • What is your return policy?

If you’re not satisfied, we accept returns within 30 days of delivery. The product must be unused and in original packaging.

  • How do I request a return or replacement?

Just send us a message with your order number, and we’ll guide you through the process.

  • Do you offer refunds?

Yes, refunds are issued to the original payment method once your return is received and inspected.

Still need help? We’re just a message away.

Frequently Asked Questions

Here are a few quick answers to the most common questions:

Yes! Ergoway works with both full and partial dentures.

No. Warm water is all you need; no additional products are necessary.

Absolutely. Ergoway is designed to be gentle and non-irritating, even for those with sensitive gums or tenderness.

We recommend replacing it every 6 months or sooner if the bristles appear worn or the scraper becomes damaged.

Yes! It’s compact, discreet, and fits easily into a travel bag, pocket, or purse, making it perfect for on-the-go use.

Yes, Ergoway can be used to clean adhesive from all denture types, as well as the gums and soft tissue.

No. To maintain its shape and performance, rinse it with warm water and let it air dry after each use. Avoid dishwashers or boiling.

Ergoway does not include a case, but it’s compact enough to store in most standard travel kits or personal care bags.

Yes. Ergoway is safe for multiple daily uses as part of your regular oral hygiene routine.

You can rinse the bristles with mouthwash occasionally if desired, but it’s not required. Warm water is sufficient for daily cleaning.

Not finding what you’re looking for? Connect with a care expert now.

Testimonial

Ashley H.

What a great brush I love it. Gets the adhesive off with ease. Very happy with it. I was using a toothpick. Will buy it again.

Ashley Hynson

United States

Sumon

I bought the Ergoway brush for my mom’s dentures and it is by far the best brush I’ve bought. It’s easy to use and gets in all the crevices not to mention helps keep my moms breathe smelling fresh! I recommend this product it’s great! Thanks to the Dr/dentist for inventing this brush I can finally get rid of all those useless bulky brushes in my moms bathroom!

Sumon

United States

Michelle S

I got this for my grandmother who is always complaining about her adhesive getting stuck at the roof of her mouth and she is always scraping it. She loves this product. Its so easy now to remove adhesive in her mouth and on her denture. I am happy I purchased this for her!

Michelle Santana

Tampa, FL